Except in the case of damaged-in-transit or defective items, there are NO refunds on loaded ammunition.

Modifications & Cancellations

Once order has been placed, we are unable to modify or cancel orders once they are placed. Please review your order before completing your purchase

Shipping Restrictions Ammunition

We cannot ship ammunition to PO boxes. 

Locations we are unable to ship:

• Alaska
• Hawaii
• Massachusetts
• Illinois locations - Chicago, Bensenville, Chicago Heights, Cicero, Orlando Park, Norride, Evanston, Thorton, Schaumburg, Cook County.
• Georgia location - Garden City.
• New York locations- New York City, Rochester, Buffalo (Anywhere else, FFL required to receive shipment)
• Maryland locations- Friendship Heights, Takoma Park, Annapolis.
• California - FFL ONLY required to receive shipment.
• Rhode Island - As of January 1, 2023 to purchase ammunition, one must be 21 years old with a valid pistol/revolver safety certificate, or a RI hunter education course card issued by the Department of Environmental Management.

All orders receive an email confirmation of shipment and are updated on the Order Status page.

As ammunition cannot be shipped via air freight; we do not ship outside the United States, or any area within the United States where we are prohibited by federal, state, or local law.

Store Hours & Phone Number

Our website is open for ordering 24/7 365 days per year. Our phone hours are Monday through Friday 9:00 AM to 5:00 PM CST. +1 832 846-7201

Shipping Fees

All ammunition must be shipped via ground shipping according to federal law. Ground shipping is guaranteed to be delivered within 14 days. It is normally less than five days but can take up to 14 days. We reserve the right to use any shipping provider for these orders.

Order Changes

Once you submit your order to Our Store and it has been processed and shipped, we cannot change or cancel your order. Please make sure you want the item(s) before you submit the order. Any changes or cancellations after shipment will be subject to our return policy. Please see Terms and Conditions for further restrictions.

Payment Options

Aitken Arms, LLC accepts the following payment options:

> Visa
> MasterCard
> American Express
> Discover

Errors and Omissions

Aitken Arms, LLC t is not responsible for any typographical errors, pricing errors, omissions, inclusions, or any other errors on our website. We do our best to not make mistakes, but if you find one, please let us know. We reserve the right to change the website at any time.

Website Information

This website and its contents are the sole property of Aitken Arms, LLC. Any unauthorized use or modification of any text, image, code, or content is strictly prohibited.

Please use the email address that best corresponds with the assistance you need. (If clicking on the email link does not open your preferred email program, right-click on the email address and select "Copy Email Address" and paste it into your email.)